Warehouse & Cross-Dock Operations Management Software

Warehouse & Cross-Dock operations, connected.

Manage customer warehouse work, freight movement, trailers, floor execution, drivers, docks and billing from one system.

DockPilot keeps the office, warehouse floor and dispatch team working from the same operational truth — without the constant calls, texts and spreadsheet updates.

Warehouse Services · Work Order

ASN-0037 → WO-0037

Northstar Logistics

Arrived / Waiting

Pallets

18

Dock

Dock 2

BOL

Attached

Truck 118 · Trailer T-512 · arrived 8:42 AM
AI Operator · Plan
Load 1042 → Trailer T-327
Assign Daniel Ruiz

NO CHANGES MADE YET

EditConfirm
Cross-Dock · Load

Meridian Foods Distribution

Load 1042 — Industrial Packaging

Arrived · Planned

Trailer

T-327

Driver

Daniel Ruiz

To

Charlotte, NC

18 pallets · 24,850 lb · on floor, planned

Two workspaces, one operation

Two workflows. One warehouse.

Customer warehouse work and internal freight movement are different operations.

DockPilot keeps them separate where they need to be while sharing the same physical docks, companies, equipment and operational history.

Warehouse Services · Dashboard

Incoming ASNs

7

expected today

Arrived / Waiting

3

WO-0037, WO-0041…

At Dock

2

Dock 2 · Dock 3

Storage

132

pallets in 41 lots

Releases

2

partial pending

Ready to Bill

14

Work Orders

Connected operational truth

Record it once. DockPilot carries it forward.

DockPilot is built around shared operational truth.

When freight is loaded, departed, unloaded or delivered, the Load, Trailer, Driver, Trip, Dashboard, history and AI context stay connected.

  • No duplicate status updates.
  • No rebuilding freight in another module.
  • No guessing which screen is correct.
  1. Load 1042 — Industrial Packaging
  2. 2Planned on Trailer T-327
  3. 3Floor Task completed
  4. 4Trailer Packed
  5. 5Driver assigned
  6. 6In Transit
  7. 7Delivered

One Load. One history. Every stage connected.

Warehouse Services

Customer warehouse work without the phone-tag.

Warehouse Services gives your team one place to manage expected freight, physical warehouse work, storage and billing.

Incoming ASNs

Receive shipment and work information before the truck arrives, including freight details, driver information and BOLs.

ASN-0044

Harborline Transport

Expected

Pallets

22

ETA

9:30 AM

BOL

Attached

Work Orders

When the truck physically arrives, the ASN becomes a Work Order using the same number and history.

ASN-0044WO-0044At Dock

Dock

Dock 3

Assigned

Chris + Andre

Storage & Releases

Track stored freight, ownership, partial releases and third-party pickups without losing custody history.

Northstar Logistics

Partial release pending

Stored

12 pallets

Received

WO-0044

Financials

See Ready to Bill work, Unbilled Work, Invoices and Payments tied back to warehouse activity.

Ready to Bill

14

Unbilled Work

$8,420

INV-1042Paid

Cross-Dock

From floor freight to final delivery.

Cross-Dock connects warehouse execution with dispatch.

The same Load moves through planning, physical loading, drivers and delivery without being recreated along the way.

Loads

One freight identity throughout the journey.

Load 1042 — Industrial Packaging

Pallets

12

Weight

24,850 lb

Arrived · Planned
Planned Trailers

Trailer T-327

On trailer2 Loads

Planned to add1 Load

Planned totals30 pallets

49,450 lb

DestinationCharlotte, NC

Floor Tasks

Load Load 1042 — Industrial Packaging onto Trailer T-327

Pallets

12

Dock

Dock 3

Assigned

Chris

In Progress
Driver Planning
DR

Daniel Ruiz

On route

Current

Deliver Load 1176 — Auto Parts

Next

Pick up Load 1208 — Retail Merchandise

Later

Return to Warehouse A

Add Next Step

Driver Planning

Dispatch around the driver, not the database.

See what each driver is doing now, what comes next and what is planned later.

Dispatchers can append the next assignment while drivers keep visibility into their future work.

Trips and stops still exist underneath. DockPilot presents them the way dispatchers actually think.

DR

Daniel Ruiz

Truck 204 · Trailer T-327

On route

Current

Deliver Load 1176 — Auto Parts

Carolina Retail DC · Charlotte, NC

Next

Pick up Load 1208 — Retail Merchandise

Columbus, OH

Later

Return to Warehouse A

Add Next Step

Today

Warehouse A
Charlotte, NC
Columbus, OH
Warehouse A

Live Docks + Floor Execution

Planned is not the same as physically there.

DockPilot keeps planning separate from physical reality. A trailer can be planned for a dock without occupying it. A Load can be planned onto a trailer without physically being inside.

Floor Tasks and dock events record what actually happened.

DockAvailable

1

Ready

DockPlanned

2

Trailer T-214

Not physically docked

DockDocked

3

Trailer T-327

Loading

Chris + Andre

Floor Task · Dock 3In Progress

Load Load 1042 — Industrial Packaging onto Trailer T-327

Pallets

12

Claimed

Chris

Started

10:14 AM

DoneReport Problem

The dock stays occupied until Truck Has Left.

AI Operator

Tell DockPilot what you need. Review it before anything changes.

AI Operator understands DockPilot operations across both workspaces. Ask a question, leave an operational note or describe a plan in normal language.

DockPilot translates it into structured actions and shows you a preview before making changes.

AI Operator uses the same actions and permissions as the rest of DockPilot. It does not bypass warehouse rules or make changes without confirmation.
AI Operator
Daniel picks up Load 1042 in Harrisburg, brings it to Warehouse A, unloads 6 pallets, then takes the rest to Charlotte.

PROPOSED PLAN · ERIC JOHNSON

  1. 1Pick up Load 1042 — Industrial PackagingHarrisburg, PA
  2. 2Arrive Warehouse A
  3. 3Unload 6 palletsWarehouse A

NO CHANGES HAVE BEEN MADE.

ConfirmEdit

Documents / Load History

Paperwork follows the Load.

Attach a BOL or document once and keep it with the Load throughout its journey. Documents remain accessible as freight moves through trailers, warehouses, trips and delivery.

If a Load is split or merged, relevant paperwork stays available through the Load lineage.

Load 1176

BOL.pdf
Split

Load 1176A

BOL.pdfFrom Load 1176
PackingList.pdf

Load 1176B

BOL.pdfFrom Load 1176

1176A’s packing list stays with 444A.

Warehouse Services · Financials

Finish the work. Then bill it.

Warehouse Services connects completed work with Financials — Ready to Bill, Unbilled Work, Invoices and Payments.

Keep warehouse execution and customer billing connected without turning the warehouse Dashboard into accounting software.

Financials

Ready to Bill

14

Unbilled

$8,420

Paid (30d)

$21.6k

Unbilled Work

WO-0041 · Northstar LogisticsWork completed

Invoices

INV-1042Northstar LogisticsPaid
INV-1043Harborline TransportOutstanding
INV-1044Meridian Foods DistributionDraft

Built for warehouses that still run on calls, texts and spreadsheets.

DockPilot is designed for small and midsize warehouses, cross-docks and trucking companies operating their own facilities. You do not need Amazon-scale automation. You need to know:

  • what’s coming
  • what’s on the floor
  • what’s planned
  • what’s at the dock
  • who is doing the work
  • what’s leaving
  • what’s in transit
  • what’s delivered
  • what’s ready to bill

Run the warehouse without chasing the warehouse.

Bring customer work, freight movement, docks, floor execution, drivers and billing into one connected operation.

dockpilot.dev